SHIPPING TIMES: Once you have placed an order we require 24hrs-48hrs to get your order prepped and out the door, any unforeseen delays and you will be notified via email. We often process and release the orders within 24hrs during normal business hours. All orders will receive a notification updating you of the tracking number associated with your order. You can also sign up with a customer account on our website. From here you can easily track your orders anytime.
WE PRIMARILY SHIP VIA USPS Using Priority MAIL: We also offer Express Mail Expedited Options, as well as shipping through UPS, DHL, or Fed-EX upon special request. We offer global shipping on international orders also.
WE ARE NOT RESPONSIBLE FOR ANY USPS/UPS/DHL/FedEx RELATED DELAYS
LOST/MISSING PACKAGES & CLAIMS: We are not responsible for lost or missing packages at the hands of the chosen carrier. There are situations where we may make exceptions, but that is at our discretion alone. Once a package leaves our facility, it is then in the hands/responsibility of the carrier service. Any packages lost or missing after leaving shipment successfully from our facility will require the customer to file a claim with the chosen carrier service.